Orders with one or more damaged products are replaced or refunded depending upon the availability of product and customer's desire. An Unboxing Video with no cuts or edits is mandatory for any return related issue.

Your parcel will be dispatched within 3 to 5 days of order confirmation, after which the delivery estimate for people from far north and northeast states like meghalaya, kashmir etc is 1 week for speed ship and 2 to 3 weeks for normal ship. Speed ship parcels are prioritized during dispatch. Other states from central and south sides would get their parcels much earlier comparatively.

Yes, all orders get custom bookmark and stickers as freebies.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.